Changes & Returns Policy
In the Allure Fashion want every purchase to be completely satisfactory. However, if you wish to exchange or return a product, you can follow one of the following procedures:
1st Case – Exchange with another product
You can choose another product from our store and pick it up via the same courier that will deliver the returned product.
This way, instead of being charged 5€ for sending and 5€ for a return (total 10€), the charge is formed in total as follows: 7€, as the change is made directly through the same courier.
Shipping and return costs are borne by the customer.
2nd Case – Product Return and Refund
If you wish to return the product and receive a refund:
- The product must be returned. in its original state, without damage, tags or signs of use.
- They will be given to you. specific recipient details which must be listed on the parcel.
- Upon receipt and approval of the return, the company will refund the amount. via bank account.
- The following will be deducted from the product amount: 5€ for return costs, as shipping and return costs are borne by the customer.
Important information
- Returns are accepted. within 10 calendar days from the date of receipt.
- The product must be located in its original packaging, with all its labels.
- Returns are not accepted on products that have been worn, washed or altered.
- The shipping and return costs burden exclusively the customer, unless it is a defective product or wrong shipment.
10. Contact
To start the exchange or return process, please contact us at:
📧 info@allurefashion.gr
☎️ (+30) [211 4097791]
Her team Allure Fashion is always at your disposal for any clarification or assistance.